I don't usually rant in my blog, but this is an exception.Yesterday morning, a service tech from our area cable company came to install Road Runner, so that we could finally enter the 21st century with fast cable access. Trouble was, no one thought to ask us if we had cable in the room where the computer is, and we didn't. So after weeks of anticipation, we had to wait yet another day. The guy came back this morning and put the cable in place, added the new modem and started the activation process........or so he thought. Something was keeping that from happening; he opined that "probably" their servers were down and all I had to do was follow the instructions in the booklet to get it activated sometime later in the day. Before he left, I tried to access my old server and I could not get connected or signed in to that either. So now, I had fast access to the web, but no email with either his company or my old one. This was extremely frustrating to me since I run a business and receive email everyday which should be responded to as quickly as possible.
Off and on all day I tried to activate RR, to no avail. Finally tonight I managed to get back onto MSN (remembering the tech telling me that he had unplugged the phone line from the back of the computer - and felt like an idiot for not remembering it sooner). I had to do a "system restore" and then I was able to access email. Luckily it was a slow email day; I only had 13.
I have decided that it is a lesson in patience for me; something of which I always need more, and to which I will forever aspire. Now I have to find the patience to call RR and find out what I can do to activate the service now that we are paying for it. Pray that I am able to be gracious to the person on the other line.