Monday, August 08, 2005

Due to Numerous Requests from Hoss....

Hoss wants to know what else happened in the storm that fried my computer, so I will try to resurrect the sequence of events, hoping not to bore you silly with minute details. In the same storm, we also lost a coffee pot and four (count 'em, four) telephones! Those of you who remember my coffee pot saga of a few months ago aare probably rolling your eyes about now. This pot was only 2 days old!! I did return it to the store for a replacement, though, so all is well on the coffee front. The new pot (a Hamilton Beach Brew Station) is a dilly; so if you are in the market for a new pot - I recommend this one! There is no carafe to break; you just stick your cup under the spout and press!

As to the telephones - we have too many anyway (8 at last count) so we have only replaced 2 of the ones we lost. I still don't know why 2 people need 8 phones.

We took the old computer to Best Buy so the Geek Squad could check it out. I didn't have much saved on it, but my husband had 3-4 years worth of Geneaology research that he had never backed up (don't ask me why) so he is inconsolable about the loss. While we were in TN, they called and said that the computer was useless, but the C-drive may still had our info on it. Since then, a friend has checked and he says that all our info is still intact, so we can retrieve it at will (we just have to install it into another computer and then back it up and/or print it.

I was all set to buy a new computer, but my daughter said she would order a new Dell and have it drop shipped to me and I could pay her back whenever. That sounded fine to me, but my other daughter decided to order one through ebay, and then she called and said it would be delivered last Sat., which it was. As I may have already told you, it would not work - no matter what I did. The person she bought it from suggested that I call tech support and they could have me perform a series of tests to determine what might be wrong. He, of course, didn't want to accept any responsibility for it, saying "I am not the kind of person who sends out bad computers; I have a good rating with ebay, yada, yada!" I called tech support, not realizing that by doing so, I was registering the computer with the mfg. and that would absolve both the seller and ebay from any responsibility.

The tech support guy determined that the unit was defective in some way and said he would send me a pre-paid mailing label so I could send the unit back to them in TX. I sent it last Friday, and I was told that it would be a minimum of 2 weeks before they either repair it or replace it. BUMMER!

My advice to you is never to order one through the mail from a 3rd party, so if you do have issues with it, you can just return it to the place of purchase and get a refund. It is so much easier!

I wanted to buy another one this past weekend, when NC had a sales tax holiday, but that didn't seem to be a good thing fro me to do;according to my children I should wait to see what will happen with the other one. Thank God for the library!

Do you think I can ever catch up on reading your posts? Probably not, but I will surely try.


Angie said...

Just pick up where the journals start and move on. I spent a lot of time trying to play catch up and I never did. I am glad you are back! I missed you!

srp said...

So glad you were not on the phone at the time of the storm. Bad news. E-bay still makes me nervous. Glad to have you back, at least at the library.

Weary Hag said...

Hope the library is close to your home. This way at least we can have your posts on a frequent basis until you get the computer woes resolved.
As Angie said, just read the newest post on each blog and you'll be able to catch up. Later on sometime, you can make a post asking each of us to give you a link (in comments) to our favorite post out of the ones you've missed. How's that for genius?

Scarlett said...

I would definately leave a negative comment on the Ebay seller.

OldHorsetailSnake said...

Thanks, Judy. I was not aware that lightning could take out a telephone. Scary.

colleen said...

What a nightmare! I so feel for your husband. I'm bad with backing things up. I try but don't get far. Even before I blogged I used to go to libraries to check my email whenever I was traveling. Libraries aren't like home...but we're so glad they're there!

Anonymous said...

I am not vindictive, but I do believe in consequences, so I would certainly leave a bad report for the E-Bay seller, as well as a warning that if anyone buy from that person in the future and has any problems that they return it before calling tech support.

Sorry, but he sounds like a putz.

I'm glad you had a good time in Tennesee!